1. What amenities are available at MayaTels properties?

   • Amenities vary by location but typically include free Wi-Fi, parking, toiletries, geyser in house restaurant and 24/7 concierge service to name a few.

2. How can I make a reservation?

   • Reservations can be made directly on our website or by contacting our customer service.. Also you can get in touch with your nearest travel agent/tour operator to get the bookings done.

3. What is your cancellation policy?

   • Cancellation policies vary by property. Please check your booking confirmation for specific details.

4. Are pets allowed at MayaTels properties?

   • Pets are generally not allowed. 

5. Is there an option for early check-in or late check-out?

   • Early check-in or late check-out can be requested, subject to availability.

6. Do you offer airport transfers?

   • Yes, airport transfers are available at most of our properties upon request.

7. How do I contact customer service?

   • You can reach customer service through our website's contact page or by calling our hotline.

8. Is parking available at all properties?

   • Yes, parking is available at most of our properties.

This FAQ list provides quick and clear answers to common questions about MayaTels